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Account Conditions and Legal Boundaries at wwb88

Every account on wwb88 operates under a defined set of conditions — who can open one, how it may be used, and what rules apply to wallet activity via DANA, OVO, or GoPay.

Jurisdiction-Dependent AccessDANA, OVO, GoPay Account ScopeAccount Holder ObligationsFair Use PolicyLocal Law Compliance
wwb88 Account Conditions and Legal Boundaries at wwb88
ACCOUNT SECURITY

Data Handling, Cookies and Account Security Practices

We apply defined practices to how account data is stored, how cookies operate on the platform, and how your personal details are retained. None of your data is sold to third parties. Wallet credentials for DANA, OVO, or GoPay are never stored on our servers — transactions route through the respective wallet provider's own secure flow.

Data Retention Account data is retained for as long as your account is active and for a defined period following closure. You may request a summary of what we hold by contacting support with your account ID.
Cookie Policy We use session cookies to keep you logged into your account across pages and preference cookies to remember your language and wallet settings. You can clear these through your browser at any time.
Account Security Login uses OTP verification sent to your registered mobile number. If you believe your account has been accessed without your permission, freeze it immediately via the security tab and contact support.
Requesting Changes To update your registered details — name, mobile number, or linked e-wallet — open a support ticket under Account & Identity. Wallet changes require a re-verification step before the new DANA, OVO, or GoPay link is active.
LEGAL CONTACT

How to Reach Us on Legal and Policy Matters

If you have a question about how our conditions apply to your account, how a policy change affects your wallet use, or how to submit a formal request — our support team handles legal and account queries directly. Reach us through the channels below and include your registered account ID for faster routing.

Live Chat Connect via the chat window in your account dashboard. Legal and policy queries are routed to a dedicated handler — include your account ID when you start the conversation.
Email Support Write to our support address for formal legal requests, account condition queries, or documented policy concerns. Responses cover jurisdiction, wallet rules and data handling.
Account Help Portal Log into your account and open a support ticket under the Legal & Policy category. Attach any reference documents, such as wallet verification or ID confirmation, directly to the ticket.

What You Actually Need to Know About Our Legal Terms

These are the questions we get most often about account conditions, user rights, and how our legal framework applies in Indonesia. If your question is not covered below, open a support ticket and we will respond with the specific answer for your account situation.

Access depends on local law and applies only in eligible regions. It is your responsibility to confirm that your location permits use of this platform before opening or funding an account.

No. Every wallet linked to your account must belong to you personally. Using another person's DANA, OVO, or GoPay to fund your account breaches our conditions and may result in suspension.

Submit a data request through live chat or by email. Include your registered account ID and specify what you are requesting. We will respond with a summary of the data we hold.

Account data is held for a defined retention period after closure in line with our policy obligations. After that period, identifying data is removed from active records.

We publish updates on the platform and, where possible, notify you via your registered contact. Continuing to use your account after a published update means you accept the revised conditions.

Open a ticket under Account & Identity in the support portal. Changes to linked wallets — DANA, OVO, GoPay — go through a re-verification step before the update becomes active.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.